FAQ
Questions, answered plainly.
A few of the things people ask us most. If your question isn’t here, just reach out — we’re happy to help.
Frequently asked questions
The basics
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Is Nutriome a medical test?
No. Nutriome is a non-diagnostic wellness service — it doesn’t replace medical care or a doctor’s advice. If something in your picture is worth raising with a professional, we say so plainly and point you in the right direction.
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Who is Nutriome for?
People who want to understand how their body works and act on it — without needing a science degree. It’s a wellness service, not a replacement for medical care.
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Do I need a doctor or a referral to use Nutriome?
No. Nutriome is a wellness service you can choose directly — no referral or doctor’s note needed. It doesn’t replace medical care, and if your picture suggests a conversation with a professional, we’ll say so.
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How is this different from a DNA kit, a gut test or a blood panel?
Each of those shows a single slice. Nutriome reads several layers of your biology together — and a person helps you make sense of them, rather than leaving you with raw numbers. You can also re-measure over time and follow how things shift.
What you get
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What do I actually receive?
A personalised picture across eight areas of wellbeing, written in plain language and yours to keep. With Precision, you also get a one-to-one session with a dietitian to talk it through.
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Will I see raw lab numbers?
Your picture is written in plain language — not lab codes or thresholds to decode on your own. The underlying detail is there if you want it, but you don’t need it to understand what your biology suggests.
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Is there a real person involved, or just an algorithm?
Real people are part of it. A person helps interpret your picture — it’s never left to an algorithm alone — and with Precision you sit down one-to-one with a dietitian to talk it through.
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What’s the difference between Core and Precision?
Core gives you your first personalised picture, drawing on your genetics, your gut microbiome and your blood. Precision goes deeper — it adds a dedicated metabolomics layer, an extended blood panel, a body-composition scan where on-site measurement is available, and a one-to-one dietitian session — for the full depth across all eight areas.
The science
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What does Nutriome measure?
Eight areas of your wellbeing — genetics, metabolism, micronutrients, your gut microbiome, how you respond to foods and substances, physical performance, lifestyle fit, and body composition. You can explore each one on our What we measure page.
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Will my genetic results tell me about disease?
No. We read your genetics for wellness — the inherited tendencies in how your body tends to work with nutrients, foods and rhythms — and weave that through your whole picture. It is not a clinical or diagnostic genetic test, and it isn’t designed to tell you about disease.
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How often can I re-measure?
Your DNA is read just once — it doesn’t change. The rest of your biology does, so with Momentum you can re-measure after six or twelve months and see how your signals have shifted. The second picture is often the most revealing.
Your sample & your data
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How does providing your samples work?
It starts with a single collection, and we guide you through every step to keep it simple. The exact details depend on the package you choose.
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Where is my data held?
Your biological data is held to European data-protection standards, and it stays yours. You can read more in our privacy notice.
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Who can see my results?
Your picture is yours. Your biological data is held to European data-protection standards, and you stay in control of it.
Getting started
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Is there a subscription or a commitment?
No subscription. You choose a package when you’re ready, and your picture is yours to keep. If you’d like to follow your progress, you can re-measure later with Momentum — but that’s always your choice.
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Do you share prices?
We share pricing directly with early-access members as we open places. Reach out and we’ll walk you through what’s right for you.
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When can I start?
Early access is opening to a limited number of people. Send us a note and we’ll be in touch when your place is ready.
Still curious?
We’d love to hear from you. Reach out and we’ll answer anything — and let you know when early access opens.